Do we need to contact BigCommerce support during the migration?
Hopefully not. In some cases, BigCommerce database can have some abandoned IDs that needs to be flushed out and due to which the prompt required to update the UI to V3 experience does not show up. As BigCommerce is aware of this issue, they clean this quickly to make the upgrade.
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Is my BigCommerce store compatible for this migration?
Yes, any V2 store is compatible for this migration. Our app is built to handle complex and high volume catalogs. Additionally, for any rare use cases we can offer a customized solution. Contact us for a free discovery session.
How does this migration work?
It is a white-glove, 5 step app-enabled service to automate the migration of your BigCommerce V2 store to V3. Our team will operate the migration, and engage you if we identify any exception products that needs your attention. Step 1: Migrate ...
Do I need to disable Google Shopping in order to upgrade to BigCommerce V3?
No, disabling Google Shopping is no longer a prerequisite for upgrading your store to BigCommerce V3.
Why should I migrate my BigCommerce products from V2 to V3 experience?
Here is why you should migrate from V2 to V3: Modernizing Tech Stack: Merchants implementing new systems (ERP, OMS, PIM, Marketplace Listing Tools like Feedonomics and ChannelAdvisor, etc.) want to avoid integrating those systems with BigCommerce ...
What do I need to do during the migration?
Step 1: Preview results, address product exceptions (if any), and provide an approval to proceed further Step 2 to Step 5: Backup your V2 store, and enable maintenance mode