How does this migration work?
It is a white-glove, 5 step app-enabled service to automate the migration of your BigCommerce V2 store to V3. Our team will operate the migration, and engage you if we identify any exception products that needs your attention.
- Step 1: Migrate products to V3 sandbox for review and identify product exceptions (no downtime required)
- Step 2: Convert option set rules to product rules
- Step 3: Unlink option sets if applicable (options, SKUs, rules) and delete configurable fields from the V2 main store
- Step 4: Update current V2 user interface to V3 Experience
- Step 5: Rebuild V2 products, options, SKUs, and rules in V3 formats
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Can I schedule this migration according to my business needs?
Yes, absolutely. You can schedule this migration anytime, our teams are available 24/7.
Is my BigCommerce store compatible for this migration?
Yes, any V2 store is compatible for this migration. Our app is built to handle complex and high volume catalogs. Additionally, for any rare use cases we can offer a customized solution. Contact us for a free discovery session.
Is it required to put my store in maintenance mode during migration?
Yes, we recommend you put your store in maintenance mode during the migration to minimize the risk of data loss or corruption, avoid customer interactions on products with missing data, and ensure that the migration is performed accurately and ...
Can I preview the migration results upfront?
Yes, you can preview and audit the results in a V3 sandbox as a first step. We convert your V2 catalog to V3 formats and transfer it to a V3 sandbox only for your audit & review. You can audit products, variant options, variants SKUs, variant images, ...
Do we need to contact BigCommerce support during the migration?
Hopefully not. In some cases, BigCommerce database can have some abandoned IDs that needs to be flushed out and due to which the prompt required to update the UI to V3 experience does not show up. As BigCommerce is aware of this issue, they clean ...