Is it required to put my store in maintenance mode during migration?

Is it required to put my store in maintenance mode during migration?

Yes, we recommend you put your store in maintenance mode during the migration to minimize the risk of data loss or corruption, avoid customer interactions on products with missing data, and ensure that the migration is performed accurately and efficiently.


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    • How does this migration work?

      It is a white-glove, 5 step app-enabled service to automate the migration of your BigCommerce V2 store to V3. Our team will operate the migration, and engage you if we identify any exception products that needs your attention. Step 1: Migrate ...

    • Is my BigCommerce store compatible for this migration?

      Yes, any V2 store is compatible for this migration. Our app is built to handle complex and high volume catalogs. Additionally, for any rare use cases we can offer a customized solution. Contact us for a free discovery session.

    • What do I need to do during the migration?

      Step 1: Preview results, address product exceptions (if any), and provide an approval to proceed further Step 2 to Step 5: Backup your V2 store, and enable maintenance mode

    • Can I schedule this migration according to my business needs?

      Yes, absolutely. You can schedule this migration anytime, our teams are available 24/7.

    • Can I preview the migration results upfront?

      Yes, you can preview and audit the results in a V3 sandbox as a first step. We convert your V2 catalog to V3 formats and transfer it to a V3 sandbox only for your audit & review. You can audit products, variant options, variants SKUs, variant images, ...