Will you support my customization needs?

• Related Articles

• Are support and upgrades included?

  Yes, free support and upgrades are included with the connector. We will keep the connector compatible with all upcoming Akeneo PIM and BigCommerce releases. We will also be adding additional features that will be provided for free.

• I am using the older version of Akeneo software, will the connector work for me?

  Our connector is compatible with all Akeneo editions (CE, EE, and Cloud Flexibility/Serenity) version 2.x or higher. We highly recommend that you use the latest Akeneo version. If you need help upgrading to the latest version, contact us for help.

• Metafield Name Spaces

  Metafield Name Spaces Assign Metafields to Custom Name Spaces and transform its labels and values. Steps: Open the Sample Template and map PIM attributes to the corresponding BigCommerce Metafields. The mapping file includes the following headers: ...

• Connection Setup

  Connector Configuration Setup the Connector Configurations under the “Configurations” tab in the Connector. Save changes by clicking on “Save Config” at the bottom of each section. Connection Setup Create a connection between the PIM & BigCommerce ...

• Product Data Mappings Setup

  Product Data Mappings Setup Map PIM attributes to BigCommerce fields. Product Mappings Map PIM attributes to be synced as Product Level BigCommerce fields. Steps: Map all the required BigCommerce fields to appropriate attributes in PIM. Product Name ...