Can I preview custom fields in the sandbox store?
No. As we retain the custom fields as is during the migration, we do not transfer them over to V3 sandbox for review.
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Can I preview the migration results upfront?
Yes, you can preview and audit the results in a V3 sandbox as a first step. We convert your V2 catalog to V3 formats and transfer it to a V3 sandbox only for your audit & review. You can audit products, variant options, variants SKUs, variant images, ...
How are configurable fields migrated?
We delete any existing configurable fields and re-create them as Modifier Options in V3.
How long will my store be down for?
Depending on your catalog size, the store downtime could be 15 minutes to a few hours. Our team will share the estimated downtime before hand.
Is my BigCommerce store compatible for this migration?
Yes, any V2 store is compatible for this migration. Our app is built to handle complex and high volume catalogs. Additionally, for any rare use cases we can offer a customized solution. Contact us for a free discovery session.
Is it required to put my store in maintenance mode during migration?
Yes, we recommend you put your store in maintenance mode during the migration to minimize the risk of data loss or corruption, avoid customer interactions on products with missing data, and ensure that the migration is performed accurately and ...